Welcome to Dolata’s!
By using our website (www.dolatas.com) and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern the use of Dolata’s website and the sale of our products through this platform. By accessing or using this website, you agree to be bound by these terms.

2. Eligibility

You must be at least 18 years old to make a purchase on our website. By using our site, you confirm that you are at least 18 years old, or you are accessing the site under the supervision of a parent or legal guardian.

3. Product Information

While we strive to display accurate product descriptions, colors, and details, Dolata’s does not guarantee that all information is completely accurate, reliable, or error-free. The images of products on our website are for illustrative purposes only. Actual product packaging and contents may vary.

4. Pricing & Availability

• All prices listed on our website are in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
• Prices and availability of products may change without notice. Dolata’s reserves the right to modify or discontinue any product at any time.
• In case of a pricing error on the website, Dolata’s reserves the right to cancel any order placed for products listed with incorrect prices.

5. Orders and Payment

• When placing an order, you agree that all details provided are accurate and complete.
• Dolata’s offers multiple payment options, including credit/debit cards, UPI, net banking, and other payment gateways. All payments are processed through secure platforms.
• Once an order is placed, you will receive an order confirmation via email. This is not a guarantee of acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.
• In case of payment failure, Dolata’s will not be liable for any delay in delivery.

6. Shipping & Delivery

• Dolata’s ships products across India. Shipping charges and delivery times vary based on location and will be provided during the checkout process.
• We strive to deliver products within the estimated delivery timeline; however, delays may occur due to unforeseen circumstances. Dolata’s will not be responsible for any delays caused by third-party logistics providers.
• In case of any incorrect shipping information provided by the customer, Dolata’s will not be held liable for non-delivery or wrong delivery.

7. Cancellations & Returns

• Order Cancellation:
  You may cancel your order before it has been shipped. Once the product has been dispatched, cancellation is not possible.
• Return Policy:
  If you receive a damaged, defective, or incorrect product, you may request a return or replacement within 7 days of receiving your order. To initiate a return, please contact us at dolatas05@gmail.com with your order details and reason for the return.
  Note: Products must be returned in their original condition and packaging.
• Refunds:
  Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days to the original payment method.

8. Bulk Orders

For bulk orders, please contact us at dolatas05@gmail.com. Bulk order terms, including pricing, shipping, and payment options, will be discussed separately based on the quantity and destination.

9. Intellectual Property

All content on the Dolata’s website, including images, text, logos, product descriptions, and any other material, is the property of Dolata’s and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any part of this website is strictly prohibited.

10. Limitation of Liability

Dolata’s will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or the purchase of any product from this site. In no event shall our total liability to you exceed the amount you paid for the product in question.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.

12. Changes to Terms and Conditions

Dolata’s reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review them periodically.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us at:

Phone: +91-9664420465
Email: dolatas05@gmail.com
Address: 53/90, Saryu Marg, Madhyam Marg, Mansarovar, Jaipur-302020