At Dolata’s, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or make a purchase from our website, www.dolatas.com.

By using our website, you consent to the practices described in this policy. Please read this Privacy Policy carefully.

1. Information We Collect

We collect various types of information to ensure we can provide the best possible shopping experience. This includes:

a. Personal Information:

When you place an order or create an account on our website, we collect the following personal information:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (such as credit/debit card details, UPI, etc.)

b. Non-Personal Information:

We also collect non-personal data through cookies and analytics tools, including:

• IP address
• Browser type
• Device type
• Pages visited on our website
• Referring website or URL

c. Transactional Information:

Details related to your purchases, such as order history, product preferences, and shipping details, are stored to process transactions effectively.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. Order Fulfillment:

To process and deliver your orders, send order confirmations, and provide customer service related to your purchase.

b. Personalization:

To offer personalized product recommendations, promotions, and content tailored to your preferences based on past purchases or browsing behavior.

c. Communication:

To send you important information about your order status, account updates, or promotional offers (only if you have opted to receive such communications).

d. Improving Our Services:

To analyze user behavior on our website and enhance our website’s performance, usability, and customer service.

e. Security and Fraud Prevention:

To protect against fraud and unauthorized transactions and to ensure the security of your data and our website.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes:

a. Service Providers:

We may share your data with payment processors, delivery partners, and other service providers to fulfill orders, process payments, and provide customer support.

b. Legal Requirements:

We may disclose your personal information if required to do so by law or in response to a legal request from government authorities.

c. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the business transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and gather usage data:

a. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device, track your browsing activity, and remember your preferences.

b. Types of Cookies We Use:

• Essential Cookies: Necessary for the proper functioning of our website, such as maintaining your shopping cart.
• Performance Cookies: Help us analyze how visitors use our website to improve functionality and performance.
• Marketing Cookies: Used to track your browsing behavior and deliver personalized advertisements and promotions.

You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encryption technologies and secure payment gateways to process transactions.

However, please note that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

As a user of Dolata’s website, you have the following rights regarding your personal information:

a. Right to Access:

You can request details of the personal information we hold about you.

b. Right to Correction:

If any of your personal data is inaccurate or incomplete, you can request it to be updated.

c. Right to Erasure:

You can request the deletion of your personal information if it is no longer necessary for the purposes for which it was collected (subject to legal obligations).

d. Right to Opt-Out:

You can unsubscribe from promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or social media platforms). This Privacy Policy applies only to Dolata’s website, and we are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any external websites you visit.

8. Children’s Privacy

Dolata’s does not knowingly collect personal information from individuals under the age of 18. If we discover that we have inadvertently collected information from a minor, we will take steps to delete it immediately. If you believe that we have collected data from a child, please contact us.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Dolata’s FMCG Products
Phone: +91-9664420465
Email: dolatas05@gmail.com
Address: 53/90, Saryu Marg, Madhyam Marg, Mansarovar, Jaipur-302020